Eco Spa E2 Hot Tub
Eco Spa E2 Hot Tub
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Starting from $60.86 bi-weekly
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- Hot Tub Experts Available
- Secure Checkout
- Trusted by 5,000+ Happy Customers
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Shipping
Shipping
All shipments are curbside delivery to the end of driveway or curb. This division is supply + remote support only — no on-site placement, craning, pad prep, electrical hookup, or start-ups.
- Service Level: Curbside with appointment window; lift-gate where available. Contractors are responsible for moving the spa from curb to pad and ensuring site readiness.
- Delivery Timeframe: In-stock items typically ship within 5 business days after payment confirmation. Transit times vary by location, carrier schedules, and weather; all timelines are estimates.
Hot Tub / Spa Freight Costs (Canada-Wide)
- First tub: Freight covered up to CAD $2,000. If actual carrier cost exceeds this cap, the overage is billed at cost. This covers most locations coast-to-coast.
- Remote/limited-access areas: Surcharges may apply (rural roads, islands, northern/seasonal routes, gated sites, steep/narrow access). If concerned, please contact us for a pre-quote.
- Not eligible: No shipping to PO Boxes or APO/FPO addresses.
- Missed appointments: Any re-delivery, storage, or return-to-terminal fees charged by the carrier are the consignee’s responsibility.
Inspection on Delivery & Damages
Inspect before you sign. Open/inspect packaging with the driver present.
- Visible damage: Photograph the issue, note specifics on the delivery receipt (e.g., “cracked corner, right side”). You may refuse only if damage is severe; otherwise accept with notation and contact us immediately.
- Concealed damage (packaging intact): Notify us within 48 hours of delivery with photos/video. Keep all packaging until the claim is resolved.
- Documentation: Photos of the crate, label/BOL, and close-ups expedite carrier claims and warranty/RMA processing.
- Packaging disposal: Crating/pallets and debris removal are the consignee’s responsibility.
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
Site Readiness & Access
- Pad & power: Ensure pad/ground is prepared and electrical meets model specifications (often 240V/50A; confirm per SKU).
- Equipment/manpower: Have the crew and gear needed to move from curb to final location.
- Access constraints: Narrow/steep driveways, stairs, or obstacles may require specialized services (at your cost).
Questions about shipping or an active delivery? Contact our customer service and include your order number and delivery address.
Returns, Cancellations & RMAs
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
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Description
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Why Eco Spas?
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Warranty
The Eco Spa E2 is perfect for you and one other, offering a cozy and rejuvenating experience. With 20 strategically positioned jets designed to reach every part of your aching body, the E2 promises a soothing escape into hot tub heaven.
- Seating: 2
- Size: 76″ x 46″ x 33″
- Gallons: 200
- Weight: 350lbs
- Jets: 20
Lifetime Hard Cover
Every Eco Spa includes our slide-to-open Eco-Hard Cover, backed by a lifetime warranty. Coupled with our patented power clamp sealing technology, it outperforms any other cover on the market, ensuring significant energy savings.
Less Chemicals
Eco Spas' anti-bacterial build materials and available Eco-Zone Natural Spa Sanitizer significantly reduces the need for harsh chemicals. Combined with our dual filtration system Eco Spas' frees you from constant chemical balancing and ensuring a consistently pristine spa experience.
Unibody Design
Eco Spas feature a robust unibody design with a thick, solid base that provides superior insulation. It prevents rats and rodents from entering, ensuring the integrity and cleanliness of your spa. This seamless construction allows for easy placement on any flat surface, be it a patio, deck, or lawn, without the need for a concrete pad.
110v or 220v Operation
Superior insulation is ensured by our Eco Hard Cover with Power Clamp technology™, maintaining consistent temperatures and reducing energy consumption. With two water intakes and optimized jets, our spas deliver exceptionally powerful performance. The flexibility to operate on either 110v or 220v adds to the energy efficiency, making our eco-friendly design not only environmentally conscious but also cost-effective.
This warranty begins on date of delivery and it extends to the original purchaser of any model ECO SPA manufactured March 1, 2024 or later. If your ECO SPA develops a defect that is covered under the terms of this warranty, it will be repaired by ECO SPA or its authorized dealer. The original owner must register their product through our website at www.ecospas.com or mail their warranty card within thirty (30) days from purchase or taking delivery, whichever comes first, to activate this warranty.
LIFETIME STRUCTURAL
The structural integrity of the ECO SPA is warranted to be free of defects for lifetime. Should the ECO SPA structure develop a defect and not hold water, it will be repaired or replaced at Eco Spa’s discretion. Any charges related to the shipping/handling, retrofitting, delivery, installation etc. of the replacement are the responsibility of the spa owner.
LIFETIME ECO-HARDCOVER WITH ATTACHED ARMS
The ECO-HARDCOVER WITH ATTACHED ARMS is warranted for lifetime to be free from defect in materials and workmanship. Clamps are provided and should be used to better trap heat and keep the cover true to the spa. Should the ECO-HARDCOVER become inoperable due to a defect in materials or workmanship, it will be repaired or replaced at ECO SPA’s discretion. Any charges related to the shipping/handling, retrofitting, delivery, installation etc. of the replacement are the responsibility of the spa owner.
2 YEARS PLUMBING
ECO SPA warranties all plumbing parts to be free from defects in material and workmanship for a period of two (2) years from original date of installation. This limited warranty specifically covers leaks from wall fittings, jet fittings, internal plumbing, internal glue joints, drains, air controls, diverter valve and light lens.
2 YEARS COMPONENTS
ECO SPA components, including top side control, spa control pack, pump, heater and, if so equipped, ozone unit, are warranted to be free of defects or leaks for a period of two (2) years from the OEM date of manufacturing. Defective components within two (2) years will be replaced or repaired (at ECO SPA’s discretion) by ECO SPA. Component damage caused by chemical extremes and/or chemical imbalances in the water is not covered by this warranty.
2 YEARS LABOR
ECO SPA will provide a 2-year labor warranty. Refer to your dealer for warranty service.
DISCLAIMER
ECO SPA assumes no liability or responsibility for incidental, consequential or other damage including, but not limited to, removal of a deck or other custom fixture(s), transportation or shipping charges, telephone charges, rental of a like product during the time warranty service is being performed, travel, loss or damage to personal property and loss of revenue, use, time or inconvenience resulting from the loss of use of any ECO SPA covered by this warranty, as applicable by state laws. This warranty does not cover any spa that has been subject to misuse, neglect, negligence, accident, civil disturbance, acts of nature or that has been operated in a way contrary to the recommended operating instructions or that has not been installed as specified in the ECO SPA Owner’s operating manual; this warranty does not cover any Spa that has been modified or altered, except with parts or options that are authorized by ECO SPA and installed according to recommended installation instructions, This warranty also does not cover any problems caused by improper water chemistry, improper PH balance, improper wiring, use of extension cords or failure to provide an isolated electrical service. Not covered are electrical issues or other problems which are not from defects in manufacturing. This warranty does not cover any ECO SPA that is being used for commercial purposes or has been operated extensively on display or that has been left uncovered or without water for long periods of time. Please refer to your dealer for any other warranties or extended warranties not mentioned here.