JACUZZI® pH DOWN 1KG - 12 Pack
JACUZZI® pH DOWN 1KG - 12 Pack
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Shipping
Shipping
All shipments are curbside delivery to the end of driveway or curb. This division is supply + remote support only — no on-site placement, craning, pad prep, electrical hookup, or start-ups.
- Service Level: Curbside with appointment window; lift-gate where available. Contractors are responsible for moving the spa from curb to pad and ensuring site readiness.
- Delivery Timeframe: In-stock items typically ship within 5 business days after payment confirmation. Transit times vary by location, carrier schedules, and weather; all timelines are estimates.
Hot Tub / Spa Freight Costs (Canada-Wide)
- First tub: Freight covered up to $2,000 CAD. If actual carrier cost exceeds this cap, the overage is billed at cost. This covers most locations coast-to-coast.
- Remote/limited-access areas: Surcharges may apply (rural roads, islands, northern/seasonal routes, gated sites, steep/narrow access). If concerned, please contact us for a pre-quote.
- Not eligible: No shipping to PO Boxes or APO/FPO addresses.
- Missed appointments: Any re-delivery, storage, or return-to-terminal fees charged by the carrier are the consignee’s responsibility.
Inspection on Delivery & Damages
Inspect before you sign. Open/inspect packaging with the driver present.
- Visible damage: Photograph the issue, note specifics on the delivery receipt (e.g., “cracked corner, right side”). You may refuse only if damage is severe; otherwise accept with notation and contact us immediately.
- Concealed damage (packaging intact): Notify us within 48 hours of delivery with photos/video. Keep all packaging until the claim is resolved.
- Documentation: Photos of the crate, label/BOL, and close-ups expedite carrier claims and warranty/RMA processing.
- Packaging disposal: Crating/pallets and debris removal are the consignee’s responsibility.
Returns, Cancellations & RMAs
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
Jacuzzi® pH Down
Jacuzzi® pH Down is a granular product formulated to lower pH and total alkalinity in hot tub and spa water. Balanced water chemistry ensures sanitizer effectiveness, protects spa equipment, and provides a safe, comfortable soaking experience.
Why pH Balance Matters
Maintaining your hot tub’s pH in the ideal range (7.4 – 7.6) is critical for:
- Sanitizer Efficiency: Proper pH allows chlorine or bromine to kill harmful bacteria effectively.
- User Comfort: Balanced water prevents skin and eye irritation.
- Equipment Protection: Avoids scaling, corrosion, and premature wear on pumps, heaters, and jets.
Dosage & Application
One capful from the 1 kg container ≈ 30 g. The required dose depends on your water volume and current pH level:
Dosing Chart for Jacuzzi® pH Down
Use this chart to adjust your spa water. Always circulate for 30 - 60 minutes and re-test before adding more.
| Spa Volume | pH 7.8 – 8.0 (30 g / 1000 L) |
pH > 8.0 (60 g / 1000 L) |
|---|---|---|
| 750 L | ~23 g (¾ cap) | ~45 g (1½ caps) |
| 1000 L | 30 g (1 cap) | 60 g (2 caps) |
| 1250 L | ~38 g (1¼ caps) | ~75 g (2½ caps) |
| 1500 L | 45 g (1½ caps) | 90 g (3 caps) |
| 1750 L | ~53 g (1¾ caps) | ~105 g (3½ caps) |
| 2000 L | 60 g (2 caps) | 120 g (4 caps) |
Quick Tip: Add gradually, allow circulation for 30–60 minutes, and re-test. Over-correction can make pH too low and require Jacuzzi® pH Up to rebalance.
Application Steps
- Test the water: Use LaMotte 3-Way Test Strips or a kit to measure pH.
- Measure: Use the chart above to calculate dosage.
- Add: Sprinkle Jacuzzi® pH Down evenly across the water surface with circulation running.
- Re-test: After 30 minutes, re-check pH and repeat if necessary.
Safety Precautions
- Wear gloves and eye protection when handling chemicals.
- Store in a cool, dry location away from sunlight and children.
- Never mix with other chemicals in concentrated form.
By incorporating Jacuzzi® pH Down into your regular maintenance routine, you’ll keep your water balanced, your equipment protected, and your soaks more enjoyable.
