J-14 Jacuzzi® Poweractive
J-14 Jacuzzi® Poweractive
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Shipping
Shipping
All shipments are curbside delivery to the end of driveway or curb. This division is supply + remote support only — no on-site placement, craning, pad prep, electrical hookup, or start-ups.
- Service Level: Curbside with appointment window; lift-gate where available. Contractors are responsible for moving the spa from curb to pad and ensuring site readiness.
- Delivery Timeframe: In-stock items typically ship within 5 business days after payment confirmation. Transit times vary by location, carrier schedules, and weather; all timelines are estimates.
Hot Tub / Spa Freight Costs (Canada-Wide)
- First tub: Freight covered up to $2,000 CAD. If actual carrier cost exceeds this cap, the overage is billed at cost. This covers most locations coast-to-coast.
- Remote/limited-access areas: Surcharges may apply (rural roads, islands, northern/seasonal routes, gated sites, steep/narrow access). If concerned, please contact us for a pre-quote.
- Not eligible: No shipping to PO Boxes or APO/FPO addresses.
- Missed appointments: Any re-delivery, storage, or return-to-terminal fees charged by the carrier are the consignee’s responsibility.
Inspection on Delivery & Damages
Inspect before you sign. Open/inspect packaging with the driver present.
- Visible damage: Photograph the issue, note specifics on the delivery receipt (e.g., “cracked corner, right side”). You may refuse only if damage is severe; otherwise accept with notation and contact us immediately.
- Concealed damage (packaging intact): Notify us within 48 hours of delivery with photos/video. Keep all packaging until the claim is resolved.
- Documentation: Photos of the crate, label/BOL, and close-ups expedite carrier claims and warranty/RMA processing.
- Packaging disposal: Crating/pallets and debris removal are the consignee’s responsibility.
Returns, Cancellations & RMAs
Returns, Cancellations & RMAs
- Cancellations: Orders can be cancelled before shipment at no cost within the first 48 hours. After 48 hours (pre-ship), 10% cancellation fee applies. Once shipped, sales are final.
- Returns: Due to size and nature, returns are only accepted for units that are defective or damaged and not repairable on site. All returns require a Return Merchandise Authorization (RMA).
- Warranty first: Most issues are resolved via OEM warranty repair and parts replacement. See Sunrans Warranty Coverage.
- RMA window: Contact customer service within 48 hours of delivery for shipping damage and within the applicable OEM term for defects. Provide photos/video and the delivery receipt.
Train, Recover and Relax in One Premium Swim Spa
The Jacuzzi® J-14 PowerActive™ Swim Spa brings together aquatic fitness, advanced hydrotherapy and everyday relaxation in a compact, high-performance design. Whether you're swimming for exercise, recovering after a workout or simply enjoying time with family, it delivers a versatile wellness experience from the comfort of home.
Designed with Jacuzzi® innovation throughout, the J-14 PowerActive™ combines a dedicated swim system, targeted massage therapy and advanced water care technology to help you enjoy more time in the water with less maintenance.
Built for Fitness and Performance
The J-14 PowerActive™ is engineered to create an effective swim and exercise environment while maximizing usable swim space.
- 127" usable swim area provides ample room for swimming and aquatic exercise.
- High-performance swim system is designed to reduce turbulence and reflective waves.
- SteadySwim™ Buoyancy Jets help support proper body position while swimming.
- Tether cord included for resistance-based swim training.
- 26" exercise grab bar adds support for aquatic workouts.
Powerful Hydrotherapy for Recovery
After your workout, transition into a therapeutic recovery experience with targeted massage and wellness-focused seating.
- Pro360™ Therapy Wall delivers standing massage therapy for the front, back and sides of the body.
- 43 therapy jets provide targeted hydromassage.
- IR + Red Light Therapy combines heat, light therapy and hydromassage in one integrated therapy seat.
- Dual cool down seats provide a comfortable place to recover after exercise.
- Adjustable headrests enhance comfort during relaxation sessions.
Designed for Everyday Enjoyment
Beyond fitness and therapy, the J-14 PowerActive™ creates a relaxing environment for everyday use.
- 5-person capacity offers space for family and guests.
- Illuminated widesheet waterfall adds visual appeal and soothing water sounds.
- Interior and exterior lighting enhances nighttime enjoyment.
- Soft-Stride traction mat improves comfort and footing during exercise and recreation.
Advanced Water Care
Spend more time enjoying your swim spa and less time worrying about maintenance.
- ClearRay Active Oxygen® Technology helps maintain clean, clear water.
- 4-stage filtration system captures debris and supports water clarity.
- Two 50 sq. ft. filters help maintain consistent filtration performance.
- UV-C and Active Oxygen sanitization support ongoing water care.
Premium Control and Convenience
- GECKO K1000 touchscreen keypad provides intuitive control.
- GECKO IN.YE-6-V3 controller manages swim spa operation.
- Optional SmartTub® System offers connected monitoring and control capabilities.
Quick Specs At A Glance
- Dimensions: 172.25" x 92" x 52.75"
- Seating: 5 Adults
- Jets: 43 Therapy Jets + 6 Swim System Jets
- Water Capacity: 1,629 Gallons
- Dry Weight: 2,129 lbs
- Electrical: 240V / 40A / 50A GFCI
- Filtration: 4-Stage Filtration System
- Water Care: ClearRay Active Oxygen® Technology
Size & Dimensions
- Length: 172.25"
- Width: 92"
- Height: 52.75"
- Usable Swim Area: 127"
- Water Capacity: 1,629 Gallons
- Dry Weight: 2,129 lbs
- Filled Weight: 15,718 lbs
Seating & Hydrotherapy
- Seating Capacity: 5 Adults
- Therapy Jets: 43
- Swim System Jets: 6
- Pro360™ Therapy Wall
- IR + Red Light Therapy
- Dual Cool Down Seats
Water Care System
- ClearRay Active Oxygen® Technology
- 4-Stage Filtration System
- Two 50 sq. ft. Filters
- UV-C + Active Oxygen Sanitization
Performance Equipment
- High-Performance Swim System
- SteadySwim™ Buoyancy Jets
- 26" Exercise Grab Bar
- Tether Cord Included
- GECKO K1000 Touchscreen
Electrical Requirements
- Electrical Service: 240V / 40A / 60Hz
- GFCI Requirement: 50 Amp GFCI
- Heater: 5.5 kW
Designed to Be Enjoyed for Years
From daily fitness and aquatic training to hydrotherapy and relaxation, the Jacuzzi® J-14 PowerActive™ Swim Spa is designed to deliver lasting performance, comfort and enjoyment. With advanced wellness features, proven water care technology and premium Jacuzzi® craftsmanship, it provides an exceptional ownership experience for years to come.
